Shipping policy

At BrahmaDiam.com, we ensure that all orders are shipped securely, efficiently, and with full transparency.

1. Shipping Destinations

We offer worldwide shipping from Thailand to most countries. If you are unsure whether we ship to your location, please contact us at brahmadiam@gmail.com before placing an order.

2. Shipping Timeframes

  • Processing Time: Orders are processed within 1-3 business days after payment verification.

  • Delivery Time:

    • Domestic Orders (Within Thailand): Estimated delivery 3-5 business days.

    • International Orders: Estimated delivery 7-14 business days, depending on customs clearance.

  • Express Shipping: Available upon request at an additional cost.

3. Shipping Methods & Insurance

  • We use trusted couriers such as FedEx, DHL, and Brinks for secure deliveries.

  • All shipments are fully insured until they are signed for upon delivery.

4. Shipping Fees

  • Domestic Shipping (Thailand): Free

  • International Shipping: Calculated at checkout based on location and order value.

  • Customs & Duties: International customers are responsible for any applicable import duties or taxes.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your shipment through our courier partners’ websites.

6. Delivery Requirements

  • Signature Required: To ensure safe delivery, all orders require a signature upon receipt.

  • Incorrect Addresses: We are not responsible for delays or losses due to incorrect shipping addresses provided by the customer.

7. Shipping Delays

  • We are not responsible for delays caused by customs, natural disasters, or carrier issues.

  • If there is a significant delay, we will notify you via email.

For any questions, please contact us at brahmadiam@gmail.com or call +66 629567913.